Project Description
Passenger Handling and Airport Services
Kickstart your aviation career with a 2-Month, job-ready Course
In the fast-paced world of aviation, ground operations are the backbone of a seamless travel experience. This introductory course at the Aviation Institute of Management provides a deep dive into passenger handling, airport security protocols, and operational excellence.
Whether you are a fresh graduate or looking to switch careers, this program transitions you from the classroom to the terminal with confidence.
Course Instructors
SYED KHURSHEED ALI
Syed Khursheed Ali is an experienced Aviation instructor and former PIA Manager with extensive expertise in passenger services, ramp functions, cargo operations, and safety compliance, holding multiple Academic and professional qualifications, and having completed numerous specialized training courses related to Aviation Operations and Management.
Mukhtar Ahmed
Mukhtar Ahmed is an accomplished aviation professional with over 30 years of experience in instruction and quality assurance across leading institutions like SAPS Aviation College and Airblue. He specializes in designing IATA-aligned curricula and safety systems, bridging the gap between international regulatory standards and real-world airport operations.
Muhammad Humair Siddiqui
Muhammad Humair Siddiqui is an experienced aviation professional and trainer with over a decade of expertise in ground operations, passenger handling, and load control at leading international airlines. He specializes in delivering job-ready technical training, leveraging his current active-duty experience to provide students with up-to-date industry protocols and real-world operational insights.
-
Active Industry Instructors: We don't just teach theory. One of our lead instructors is currently performing active duty in the field, bringing real-time industry changes to the classroom.
-
Comprehensive Curriculum: From check-in procedures to emergency handling, we cover the full spectrum of airport services.
-
Job-Ready Skills: We focus on the soft skills and technical knowledge that recruiters actually look for during the hiring process.
Passenger Experience & Front-End Services: Mastering the "human" side of the terminal, from high-level customer service to check-in and boarding systems.
Ramp & Technical Ground Handling: Focusing on the high-stakes environment of the airside, including aircraft loading, safety protocols, and equipment operation.
Weight, Balance, and Load Control: The mathematical and technical heart of flight safety, involving precise calculations for aircraft stability and fuel management.
-
Aviation Fundamentals & Global Standards
-
Customer Service Excellence
-
Digital Proficiency (DCS)
-
Comprehensive Baggage Management
-
Specialized Passenger Care (PRM)
-
Airside Safety & Hazard Mitigation
-
Technical Loading & ULD Management
-
Turn-Around Coordination
-
Weight & Balance Precision
-
Operational Messaging & Documentation
Quick Fact: This intensive 200-hour program covers everything from airport economics to the specific wiring harness safety protocols used by ground crews.
Course Fee
- Early Bird Offer: Save 20,000 PKR if you register by May 2, 2026
Course details
Course Starting: May 29, 2026
Course Duration: 2 months
Class Schedule:
Friday 2:00 PM to 4:00 PM
Saturday 2:00 PM to 4:00 PM
Sunday 2:00 PM to 4:00 PM
Online and On-Campus
Who should join?
✈ Aspiring Aviation Professionals
✈ Customer Service Enthusiasts
✈ Fresh Graduates (Intermidate)
✈ Career Switchers
Job Opportunities
Front-End / Terminal Roles
Airside / Ramp Roles
Technical & Safety Roles
PAYMENT OPTIONS
Please deposit your fees in the following bank account:
Aviation Institute of Management (Pvt) Ltd
Bank Al Habib
A/C No: 1331-0981-013394-50-0
IBAN: PK91 BAHL 1331 0981 0133 9450
IMPORTANT NOTE
Please make sure that you take the picture of the receipt of payment, or take a screenshot of the proof of payment. Please WhatsApp a copy of your proof of payment to +92 333 086 6166. Please note that the last date for the receipt of payment is 10 days before the course starts, otherwise late fee may apply.
