This foundational course delves into the realm of Human Factors, focusing on the intricate understanding of human behavior and performance. Its application within the aviation industry, encompassing airlines and airports, is pivotal in fine-tuning the synergy between individuals and the complex systems within which they operate. By harnessing Human Factors knowledge, safety and performance are heightened in aviation operations. The comprehensive insights acquired in this course are invaluable for both enhancing safety within airlines and airports and for conducting rigorous safety investigations.